Return & Refund Policy

Each saree is one-of-a-kind and hand-painted, so we accept returns only for genuine quality issues or damage in transit.

Since every piece is hand-painted art, small splashes or specks of colour in the background are intentional and part of the character of the drape — not defects. Returns will only be accepted if the garment itself has a genuine damage or quality issue.

Return window: within 7 days of delivery.

To initiate a return, email hello@soulfuldrapes.com with your order number and photos of the issue. Once approved, we'll arrange a pickup. The saree must be unused, with original tags and packaging.

Refunds are processed within 7 business days of receiving the returned item, to the original payment method.

Customised or bespoke commissions are non-returnable.